How to Get in Touch with Someone at Qantas Airways?

Qantas Airways Passengers can speak to the customer service representative if they want to book a new reservation or change their flight seats from economy to business class at the last minute. In case customers are wondering. How do I speak to someone at Qantas? You can communicate with the support team agent through phone number, Email, and Social Media. To get connected via phone, kindly follow the mandatory IVR Process, which is discussed below.

It would help if you dialed the Airline toll-free number 1 800 227-4500 to speak with the customer service representative.

  • Travelers must follow the mandatory IVR process to get connected with them.
  • Kindly Press key 1 for the selection of the preferred Language.
  • Press 2 to book new flight tickets for domestic and International Destinations.
  • Press 3 to change the date, destination, and name correction or cancel the booked itinerary.
  • Press 4 to add In Flight services and other Assistance services.
  • Press * to talk to the Qantas Airways support team agent.
  • Press # to hear the IVR menu again.

Customers should press the preferred key according to the requirement to send a request; kindly wait 5-10 minutes to connect with them. Once the call gets associated, share the relevant problem details with them to resolve the problem quickly. So the passenger can travel hassle free without any stress.

Can I communicate with someone at Qantas via email?

Travelers who want to report any problem or complaint related to lost, delayed, or damaged baggage and compensation claims can choose to connect with them on an online portal via email. You should follow the essential steps which are explained here to email them.

  • First, you should log in to your existing email account and then compose the mail on this address
  • You can email customer service if you want to file any complaint or need to submit any document for Visa and other services.

How can I get in touch with Qantas Airways through social media?

If customers are looking for a quick or instant response to the issue related to Qantas Airways, kindly choose the Social Media communication channel. Passengers can find these links on the official webpage, but you should follow the essential process discussed here.

  • First, do visit the official website of Qantas Airways.
  • Now you should tap on help and support, where you will see the contact form and social media links, click on it.
  • You should tap on the preferred link and log into the existing account to proceed.

How long do I have to wait for a call connecting on Qantas?

Connecting your call with support team members takes some time due to long heavy traffic over call. It would help if you waited nearby for 5 to 10 minutes minimum or 40 to 45 minutes maximum to get associated with them.

What is the mailing address of Qantas Airways?

A traveler who needs to submit a hard copy of documents or wants to send some other query can prefer to mail them to the Qantas Airways office address at

Mailing Address: Qantas, 10 Bourke Road Mascot NSW 2020, Australia.

Working Hours: customer service hours from 9 am to 4 pm, Monday to Friday.

Is Qantas Airways customer support available 24/7?

Yes, the Airline support team is available 24/7 to resolve the passenger's inconvenience in existing bookings or any reservations-related confusion. It will help if you prefer early morning to connect with them over call to avoid the heavy traffic. Else choose the Contact form or email option to talk to them.

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