Malaysia Airlines Flight Cancellation, Refund| Fees| Rules

Passengers traveling with Malaysia Airlines who would like to make a cancellation of the booking can see through the pointers that have been formulated by the airlines to be taken into account for the passengers who would like to proceed with the cancellation. They need to adhere to Malaysia Airlines cancellation policy that have been given here as:

  • The airline has a 24-hour cancellation window wherein the passengers can make a cancellation of the tickets that they purchased within 24 hours of booking at no additional cost charged.
  • Passengers whose flight had been canceled or delayed without prior notice due to the airline's fault could cancel the flight and request a refund at zero cancellation cost.
  • The purchase of flexi fares allows the passengers to make cancellations and avail of full refunds.
  • Severe medical conditions and death in the family are treated as unavoidable situations when the passenger can make the cancellation by submitting relevant documents for the same. No fee gets added for this type of cancellation.

How do I cancel my Malaysia Airlines Flight?

There are diversified cancellation processes associated with the airline from which the passengers can choose the best method that would suit them. The particulars of the process are given here:

Cancelling flight ticket with Malaysia Airlines via the Website:

The most sought-after method which the passenger can make use of to cancel the flight is through the official website by following the steps given below:

  • Skim on the official website of the airline.
  • Search through the landing page to find the Manage Booking icon at the top end and choose it.
  • Login with the credentials to retrieve the booking.
  • Scroll on to find the flight booked and click on the cancel my flight icon.
  • Review, make payment, if any, and submit.
  • The airline will share the cancellation confirmation mail with the passenger.

Flight ticket cancellation through call:

The passengers can place a call at +1 669 288 7053 to get connected with the customer support team to make the requisite for cancellation. The team will guide the passenger through the process required to successfully make the cancellation.

Requesting for flight ticket cancellation at the airport counter:

Requests can be made with the staff from the airline at the airport counter to initiate the process of canceling the ticket by providing the relevant documents for the same. They will make all the necessary processes on the passenger's behalf.

What fee amount is charged by Malaysia Airlines for canceling flights?

The fee charged for Malaysia Airlines cancellation of the flight booked depends on various attributes like; type of ticket purchased, cabin class, destination, and distance traveled. The airline usually charges a cancellation fee of 100 USD to 250 USD, which can vary accordingly.

How can I claim a refund after canceling my Malaysia Airlines flight ticket?

The passenger can claim the refund for the cancellation made by filling out the refund request form link available on the Support Request tab on the official website. The team will review the details shared to initiate the refund as per their policy.

How long before I can cancel my Malaysia Airlines flight?

If the passengers wish to get a full refund with no fee for cancellation charged, they need to make a request for cancellation within a maximum of 7 days before the scheduled departure of the flight.

Can I cancel my Malaysia Airlines flight for free?

Yes, the passenger can make the Malaysia Airlines flight cancellation within a time period of 24 hours of making the reservation till seven days before the departure of the flight for free.  

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