Etihad Airways is one of the biggest flag carriers of the United Arab Emirates, and its headquarters is in Khalifa City, Abu Dhabi. Suppose you have booked a flight ticket on Etihad Airways, and suddenly your plan is changed; you want to cancel your flight reservations. But you need to learn about the policy and process of cancelling an Airways ticket; you can read the guidelines below to know more about it.
What is the Etihad Airways cancellation policy?
Though the airline allows cancelling the flight, follow this Etihad Airways cancellation policy before dropping your flight:
- You can cancel the reservation without paying any fee if the flight is cancelled within 24 hours of making the reservation.
- If you book the flight with restricted fare rules, the amount will be credited to your account, which can be used for future travel within a year.
- The airline charges the amount to call of flight depending on the fare, destination, and date.
- If the airline delays the flight due to uncontrollable circumstances, the refund will only be offered when travellers deny boarding the alternative flight provided by the airline.
Check the confirmation tickets for terms and guidelines if you have any issues. You can contact customer support to resolve queries.
How can I cancel my Etihad Airways flight?
The fight can be cancelled quickly online without any trouble. You have to follow these steps:
- Go to the official website.
- Choose the Manage Booking option.
- Enter the booking reference and last name.
- Click on the Manage Booking button.
- Choose the cancel flight option.
- After cancellation, fill out the refund form.
- Click on the submit button.
Once your flight cancellation is requested, you will be informed through your registered mail id. If you have any issues, dial the customer care number to get support from a live agent.
How to contact customer support?
To speak with an agent, dial 1 (877) 690-0767, 24 hours to guide you. Passengers need to choose their language and then choose the IVR instructions based on their issues:
- Press 1 to make a reservation.
- Press 2 to cancel and request a refund from the airline.
- Press 3 to change your flight.
- Press 4 for baggage and check-in online.
- Press 5 for additional services and airport assistance.
- Press * to speak with live customer executives.
At the airport: Visit the airport and reach out to a live agent at a ticket counter. After connecting with an agent, you must share details like the booking reference number and last name to cancel your flight.
How can I cancel my Etihad Airways flight without a cancellation fee?
As per the Etihad Airways cancellation policy, the ticket can be called off within 24 hours of making reservations without paying any fee, regardless of the ticket type.
How much cost I have to pay to cancel the Etihad Airways flight
Cancelling an Etihad Airways charges a cancellation fee that can cost you up to $ 100 to $ 200 depending on fare, distance, and date. If you call off your flight within 96 hours of the scheduled flight, the airline may charge you an extra 10% fee.
How many hours before I Cancel my Etihad Airways flight
Passengers can cancel their flights anytime before check-in. However, if the flight is dropped 96 hours before the schedule, you have to pay an extra amount of up to 10% of your ticket amount with the cancelation fee.
How can I claim a refund after cancelling the flight?
Once the flight is cancelled, you must apply the refund form to get the amount back. Travellers can contact customer support to request a refund. Once your request is approved, your amount will be credited within seven working days. For more details contact customer support.
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