Vistara 24 Hour Cancellation Policy and How to Get a Refund

Vistara Airline follows a 24-hour cancellation policy, which gives the flexibility to cancel the booked itinerary in case of valid medical reasons. You can cancel or modify the existing reservations only via visiting the Vistara Customer Service office and through the website or official app. Kindly read the Vistara Cancellation Policy to know all their terms and conditions.

  • Existing Reservation cancellations must be made within 24 hours of booking.
  • The booking should be made at least seven days before the scheduled flight.
  • The Airline suggested canceling the itinerary through the Vistara customer service team.
  • Customers who hold Complimentary tickets are not allowed to cancel the booking.
  • You should pay a penalty when a person cancels the ticket 72 hours or 48 hours before departure.
  • Non-refundable ticket holders still need to get a refund. Only the applicable fee will be refunded.
  • If a person owns a refundable ticket, the refund will be credited as a travel voucher, which can be used for future reservations.

How can I cancel my Vistara Airlines flight ticket?

Passengers who have reservations with Vistara Airlines and want to cancel them can proceed by calling the Airline customer service center. You should know the process before applying for it.

  • First, call the customer service number 928-922-8888 and proceed step by step after carefully hearing the IVR instructions.
  • You need to submit the essential information about the existing booking, and the screen will show a cancellation pop-up.
  • Kindly submit the contact and bank details to get the refund, which must be received within seven business days.

How much does Vistara charge for Flight cancellation?

Vistara Airlines charges for flight cancellations may vary according to the choice of distance or route. Generally, the cancellation fee they charge is around USD 40 - USD 60 for domestic or international flights. For more specific information, passengers can call the Vistara Airline customer service number.

Can I cancel the same-day flight date on Vistara?

Yes, you can cancel the reservation on the same-day flight, but cancellation is made at the time of risk so that the Airline will charge the penalty as a cancellation fee. To avoid the extra charges, canceling the reservation within 24 hours of booking is better.

How do I claim a refund after canceling my Vistara flight ticket?

Once you cancel the Vistara Flight ticket and want to apply for a refund, the passenger needs to fill in the essential details in the form, which is easily accessible on the webpage of the Airline. Travelers can look at the given points to know how to submit the form.

  • You should reach the Vistara website and click on my trips, which are available on the homepage.
  • Customers should enter the PNR number or Surname mentioned on the booked reservations.
  • Find your booking details and tap on the refund request.
  • Kindly choose the refund request, fill in all the essential information, and submit it.
  • The refund will take seven working days and will be transferred to the ticket holder's bank account.

If a person wants to know the cancellation or refund request process, you must read the given information. It might be helpful to make you understand the Airline's terms and conditions.


How much refund will I get if I cancel my Vistara flight?

When traveling with Vistara and due to some plan change, you cancel the ticket. You will get a refund after deductions of a cancellation charge. The cancellation charge varies per ticket type and where you fly from/to. For example,

  • When flying from an international destination to India, your cancellation charges range between $35 to $100.
  • When traveling from India to an international destination, your flight cancellation fee ranges between INR 2000 and INR 10000.

Note: you can know about your cancellation charge and the refund amount by contacting the Vistara customer service department.

What happens if Vistara Airlines cancels your flight?

In such cases, when Vistara Airlines cancels your flight, the airline must provide you with equivalent reimbursement or compensation. You are eligible to get a full refund on your ticket and can be offered re-routing to your final destination. However, you’re not sanctioned for any refund if the cancellation is caused by some extraordinary circumstances that couldn’t be avoided even after all reasonable measures had been taken.

What is the canceled flight compensation Vistara gives to the passenger?

Vistara compensates the passengers if somehow their flight gets canceled by the airlines. The amount of compensation depends on the distance of your flight and ticket type, including prepaid fares, if any.

When can you cancel a Vistara flight for a full refund?

Suppose you have canceled your Vistara flight within 24 hours of reservation. Vistara gives you full reimbursement on your reservation if you have made your booking in the last 24 hours As per Vistara Flight Cancellations Policy. It applies to all fare types. It also comes up with a few terms and conditions, which are stated below.

  1. It is only applicable for reservations made through or the mobile app.
  2. Complimentary tickets are not eligible for this benefit.
  3. There is a seven or more days gap between cancellation and flight departure.
  4. If you are traveling within India, then only it is applicable.

What is the flight cancellation time limit in Vistara?

You can cancel your Vistara flight if requested within the time limit. Here’s the time limitation for making your ticket cancel.

  • Cancellation of a Vistara flight is permitted up to 3 hours before the scheduled flight departure on the following day.

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